Organizations do an excellent job of promoting good technicians into management positions. The problem is most stop right there. The newly appointed manager was an excellent technician, and as a manager knows how to get those reports in on time; but can he or she lead people? A difficult boss is the primary reason for employee disengagement and turnover. A boss may know how, but a leader chooses to show how. To be a good boss, don’t think of yourself as the one in charge, but as a leader whose primary job is to empower her team members to be the best they can be. The word ‘boss’ means “to be master over”. Adult workers don’t need a master, they need someone to lead them; to show them the way. A good boss (leader) will:
* Be approachable;
* Coach employees instead of pushing;
* Demonstrate/clearly communicate a task instead of expecting employees to automatically know how its done;
* Fix a problem rather than fix blame on someone else;
* Communicate, communicate, communicate!
This course will empower you to grow your managers into leaders.