The following article is priceless. The last, yet most important tip Ms. Leaman gives in this article is; "Offer learning at the time of need." As learning leaders we often see a deficiency and want to create a training for the entire group. That takes away from production. Make information available via the company intranet and/or let employees know where they can find it on the internet. A 'Resources' page by subject is an excellent idea.